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Cookies Policy

Last Updated: April 2026

What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

Cookies help us understand how visitors interact with our website, remember your preferences, and improve your overall experience.

How We Use Cookies

Clear Fluff uses cookies for the following purposes:

  • Essential Cookies: Necessary for the website to function properly
  • Performance Cookies: Help us understand how visitors use our website
  • Functionality Cookies: Remember your preferences and settings
  • Analytics Cookies: Collect information about website usage to improve our services

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for you to navigate our website and use its features. Without these cookies, services you've requested (such as accessing secure areas) cannot be provided.

Cookie Name Purpose Duration
session_id Maintains your session state Session
cookie_consent Remembers your cookie preferences 1 year

Performance and Analytics Cookies

These cookies collect information about how you use our website, such as which pages you visit most often. This data is used to optimise our website and make it easier for you to navigate.

Cookie Name Purpose Duration
_ga Distinguishes unique users 2 years
_gid Distinguishes unique users 24 hours

Functionality Cookies

These cookies allow our website to remember choices you make (such as your language preference) and provide enhanced, personalised features.

Cookie Name Purpose Duration
language_pref Remembers your language preference 1 year
theme_pref Remembers your display preferences 1 year

Third-Party Cookies

Some cookies on our website are set by third-party services that appear on our pages. We use the following third-party services:

  • Google Analytics: To understand website usage and improve user experience
  • Payment Processors: To securely process course enrollments

These third parties may use cookies to collect information. Their use of cookies is subject to their own privacy policies.

Managing Cookies

You have the right to decide whether to accept or reject cookies. You can manage your cookie preferences in several ways:

Cookie Consent Banner

When you first visit our website, you'll see a cookie consent banner. You can choose to accept or decline non-essential cookies.

Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically:

  • View which cookies are stored and delete them individually
  • Block third-party cookies
  • Block all cookies from specific websites
  • Block all cookies from being set
  • Delete all cookies when you close your browser

Please note that if you block all cookies, some parts of our website may not function properly.

How to Control Cookies in Different Browsers

  • Chrome: Settings > Privacy and security > Cookies and other site data
  • Firefox: Settings > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Cookies and website data
  • Edge: Settings > Cookies and site permissions

Local Storage

In addition to cookies, we may use local storage technology to store information on your device. Local storage is similar to cookies but can store larger amounts of data and persists even when you close your browser.

We use local storage to:

  • Remember your cookie consent preferences
  • Store non-sensitive user preferences
  • Improve website performance

Do Not Track Signals

Some browsers include a "Do Not Track" feature that signals to websites that you don't want to be tracked. Currently, there is no industry standard for responding to Do Not Track signals. We do not currently respond to Do Not Track signals.

Updates to This Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legislation, or our business practices. We encourage you to review this page periodically for the latest information.

Contact Us

If you have questions about our use of cookies, please contact us:

Email: [email protected]
Address: Level 12, 45 Collins Street, Melbourne VIC 3000, Australia

Clear Fluff

Online language education that focuses on real communication, not memorisation.

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